1. Who We Are
The Novson provides hospitality, accommodation, and travel-related services.
By booking with us or using our website, you agree to these Terms & Conditions in full.
2. Booking & Payment
All bookings are confirmed only after receiving the required advance payment.
The remaining balance must be paid before arrival or at check-in.
Room prices may vary depending on room type, dates, availability, weekends, holidays, or seasonal surcharges.
If full payment is not completed as required, the booking may be cancelled.
3. Accommodation & Services
We may modify or temporarily suspend any service, facility, or amenity due to:
Maintenance work
Weather conditions
Safety concerns
Any unforeseen event
The Novson is not responsible for delays, cancellations, or changes caused by circumstances beyond our control.
4. Guest Responsibilities
Guests must provide valid government ID proof at check-in.
Guests are responsible for their safety, personal belongings, and documents during their stay.
Any damage caused to hotel property by the guest will be charged accordingly.
Guests must follow hotel rules regarding conduct, noise, and hygiene.
5. Liability
The Novson is not liable for:
Loss, theft, or damage to personal belongings
Accidents, injuries, or health issues during the stay
Losses caused by natural disasters, emergencies, or other unavoidable conditions
Guests are advised to carry personal or travel insurance; this is not included with the booking.
6. Reviews, Comments & User Content
Reviews, photos, or comments shared on our website or social media may be used for marketing purposes.
We reserve the right to edit, moderate, or remove inappropriate or offensive content.
7. Changes to Terms
We may update these Terms & Conditions to reflect changes in services or legal requirements. Continued use of our website or services constitutes acceptance of the updated terms.
8. Governing Law
These Terms & Conditions are governed by the laws of India.
All disputes fall under the jurisdiction of the local courts where The Novson is located.