1. Information We Collect
We collect information to provide and improve our services, including:

• Personal Information: Full name, email, phone number, postal address, government ID for check-in, and payment details (processed securely).

• Booking Information: Reservation dates, room preferences, special requests, and additional services.

• Usage Information: IP address, browser type, device details, and website interactions.

2. How We Use Your Information
Your data helps us:

• Process bookings, cancellations, and payments.

• Send confirmations, reminders, and updates.

• Share promotional offers (only if you opt-in).

• Improve our services and website performance.

• Comply with legal requirements.

3. Sharing Your Information
We do not sell your data. We may share information with:

• Service Providers: Trusted partners for payments, bookings, customer support, and IT services.

• Legal Authorities: If required by law, court orders, or for safety concerns.

4. Data Security
We use technical and organizational measures to protect your information but cannot guarantee 100% security of online data transmission.

5. Cookies & Tracking
Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights
You can:

• Request access, correction, or deletion of your personal data.

• Withdraw consent for marketing communications.

Contact us anytime to exercise these rights.

7. Third-Party Links
Our website may link to external sites. The Novson is not responsible for their privacy practices or content.

8. Updates to This Policy
We may update this policy as needed. Continued use of our services means you accept any changes.